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For propane dealers with Anova tank monitors

Every tank, every customer, every morning.

TankMail turns the daily Anova Unify report you already run into a friendly email for each customer, with their tank level, under your name. No customer logins. No hand-built reports.

  • Works with the Unify report you already have
  • Set up in an afternoon
  • Customers never create an account
The TankMail dashboard for an example dealer, showing reports connected
Your propane level from Blue Ridge PropaneFrom Blue Ridge Propane · 7:30 AM

The problem

Unify stopped sending your customers their tank levels.

Anova Unify used to email each customer their own tank report. Now you can ask every customer to create an Anova account, or have someone in the office build and send reports one at a time. Most dealers end up doing neither, and the phone starts ringing: “Hey, am I running low?”

What changes

A calmer morning for your office.

Without TankMail

  • Customers asked to sign up for an app they will never open
  • Office staff copying levels into emails by hand
  • “Am I running low?” calls in your busiest weeks
  • Customers who never hear from you between deliveries

With TankMail

  • Every customer gets their level by email, under your name
  • Nothing to do day to day: the report arrives, the emails go out
  • Fewer status calls, so the office can focus on deliveries
  • Your logo and colors in their inbox every morning

How it works

Three steps, once. Then it runs itself.

  1. Point your Unify report at TankMail

    Schedule the daily tank report you already run in Anova Unify to your private TankMail address. That is the whole integration: no software to install, nothing for Anova to change.

    Report setup in the TankMail portal: a private report address with a copy button and Unify steps
  2. Add your customers' emails

    Upload a spreadsheet of Account IDs and emails, or add them one at a time. TankMail lists every tank in the report that has no email yet, so nobody is left out.

    The recipients list with Account IDs, emails, daily or weekly frequency, and status
  3. Pick a send time

    Choose when emails go out and whether new customers get them daily or weekly. Customers can switch, or unsubscribe, with one click and no account.

    Schedule settings: time zone, daily send time, weekly digest day and default frequency
Your propane level from Blue Ridge PropaneFrom Blue Ridge Propane · 7:30 AM

The email

What your customers see every morning.

This is a real TankMail email for an example dealer, made by the same code that sends yours.

  • Their tank level, big and clear

    A tank graphic and the percentage, labelled as an estimate, for every tank on the account.

  • When it was read

    The time of the last reading and the tank size. Stale or unknown readings are marked, never guessed.

  • From you, not from us

    Sent under your company name, with your logo, colors and wording.

  • Their choice

    Daily or weekly, switched with one click. Unsubscribing takes one click too, with no account.

Make it yours

Your logo, your colors, your words.

Write the subject, greeting, footer and sign-off, pick an accent color and upload your logo. The preview updates as you type, so you see exactly what customers will get.

The email content editor beside a live preview of the email in a mail window

Peace of mind

Built for the morning something goes wrong.

Warned when a report is late

If a day passes without a report, your dashboard says so. Customers still get their last known level, clearly marked with when it was read.

Dashboard warning that the report is late, with steps to check the Unify schedule

Nobody left out

Tanks in your report with no email on file, and customers missing from the latest report, are listed for you to fix.

Needs attention list: report rows with no email and recipients not in the latest report

Logins for your whole office

Invite coworkers with their own login. No shared passwords.

Staff list with two coworkers who have their own logins

Usage in plain sight

See how many customers are receiving emails and your estimated bill any time.

Usage tiles: active recipients, estimated monthly bill and price per recipient

On your phone

Check on it from the truck.

The portal works on any phone. See whether today's report arrived, add a customer, or fix a missing email between stops.

The TankMail dashboard on a phone
The recipients page on a phone

Pricing

One simple price per customer.

$0.25per customer, per month

$15 monthly minimum

  • Only customers receiving emails count. Disabled or unsubscribed customers are free.
  • Every feature, for every dealer: branding, staff logins, late-report warnings.
  • Daily or weekly emails, whichever each customer picks.
Examples
CustomersPer month
40$15minimum
400$100
1,200$300

Over 2,000 customers? Ask about volume pricing.

Your monthly cost$100400 × $0.25
What it could save you

Change these to match your office. They are assumptions, not measurements.

About 87 fewer calls and 5.8 hours of office time a month.

Questions

Good questions, plain answers.

Do my customers need an account or an app?

No. They just get an email. Changing between daily and weekly, or unsubscribing, is one click from the email itself.

What do I need from Anova?

Your daily tank report from Anova Unify, scheduled to be emailed to your private TankMail address as a CSV or Excel file. It needs the Account ID, Tank Level and Last Reading columns. Tank, Address, Tank Level Status and Capacity are optional and add detail.

How do you match tanks to customers?

By Account ID. You give TankMail each customer's Account ID and email, by spreadsheet upload or one at a time. Tanks in the report with no email on file are listed for you, so nobody is missed.

What if a report is late or never arrives?

TankMail waits an hour past your send time. If the report still has not arrived, customers get their last known level, clearly marked with when it was read, and you get an email. Your dashboard also warns you when a day passes without a report.

What if a customer has more than one tank?

They get one email listing each tank by its address. Readings that are missing or out of date are marked as unavailable rather than guessed.

Who is the email from?

It is sent from TankMail's mail service with your company name as the sender, and it carries your logo, colors and wording.

What data do you keep?

Your customer list (Account IDs and emails), the latest reading for each tank, and a log of what was sent. TankMail does not keep copies of your reports. Your customer list is used only to send your tank emails.

How does billing work?

You pay a set price per customer receiving emails each month, with a monthly minimum. Disabled and unsubscribed customers are not counted. Larger fleets can ask about volume pricing.

Get started

Get your customers their tank levels by next week.

Tell us a little about your company. We will email you to set up your account and walk you through scheduling your Unify report.

  • No software to install
  • Nothing for your customers to sign up for
  • Help setting up your first report